Privacy Policy

Privacy Policy for Moretales.com

Effective Date: 1st, November, 2024

Welcome to Moretales.com. At Moretales, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website, purchase products, or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Account Information: When you create an account or make a purchase, we collect information such as your name, email address, phone number, and billing address.
Payment Information: For processing purchases, we may collect payment details. Please note that payment processing is handled by third-party payment processors (e.g., Stripe, PayPal), and we do not store full credit card information on our servers.

b. Technical Information

Device Information: We collect information about your device, including IP address, browser type, and operating system, to enhance site functionality.
Usage Data: We gather data about how you interact with our website, such as pages visited, time spent on each page, and interactions with our content.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalize your experience, manage access to certain features, and monitor website performance. You may disable cookies through your browser settings, though some site features may not function properly.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To process orders, deliver digital products (templates, themes, plugins, source codes), and offer web development services.
Account Management: To manage your account and provide customer support as needed.
Personalization: To personalize your experience, including content and product recommendations.
Marketing: To send you promotional emails, newsletters, or other materials that may interest you. You can opt out of marketing emails at any time by following the unsubscribe link.
Analytics and Improvement: To analyze site performance, understand customer preferences, and improve our products, services, and marketing efforts.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share information in the following situations:

Service Providers: We work with third-party companies for payment processing, web hosting, email delivery, and analytics. These providers have access to your information only to perform specific tasks on our behalf.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or to prevent fraud or other illegal activities.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before any such transfer affects your personal information.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and enforce our agreements. Upon your request, we can delete your data or anonymize it, as required by applicable law.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You may access or update your account information directly through your account settings.
Data Portability: Upon request, we can provide a copy of your personal data in a commonly used format.
Data Deletion: You may request the deletion of your personal information by contacting us. Note that some information may need to be retained to comply with legal obligations.
Marketing Preferences: You can opt out of receiving promotional messages at any time by following the unsubscribe instructions in any email or by contacting us directly.

6. Security

We use industry-standard security measures, including encryption and secure servers, to protect your data. However, no online platform can be completely secure, and we cannot guarantee absolute security. We encourage you to protect your password and avoid sharing it with others.

7. Children’s Privacy

Moretales.com is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete that information promptly.

8. International Transfers

If you are accessing Moretales.com from outside the country in which we operate, be aware that your information may be transferred internationally. By using our website, you consent to this transfer.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@promptdrive.online
Mailing Address: 8 Nwogu Street, Aba, Abia State